‘Social Impact’ can mean a number of different things to different people and under differing circumstances. There is no one agreed definition of the term or concept, but when we talk about ‘social impact measurement’ we are talking about understanding the effects on various people that happen as a result of an action, activity, project, programme or policy. The ‘impact’ of this action or activity can be positive or negative, and can be intended or unintended. An action or activity will have immediate and direct impact on certain people, but it can also have a more far reaching effect on people, organisations, institutions and entities which are not directly engaging with these actions. They might not even know they are being affected at all, but the ‘impact’ of the action might be very significant to them.
For a more detailed definition of the term, please read the What is Social Impact? page.