Understanding Social Impact and Monitoring Performance

In order to measure social impact, appropriate data and evidence needs to be collected to demonstrate the outcomes that have occurred as a result of an intervention. As part of implementing a process to demonstrate outcomes, a number of ideas below could be used to monitor progress:

- A set of questions/indicators can be used to standardise the process and increase consistency

- Clarity about data collection requirements

- Considering examining evidence prior to investment and following investment, as part of evaluation processes to ascertain how the funding may have created positive change

- Provision of support to help organisations continue to monitor social impact, from baseline data collection to evaluation of the service

Funders should take into account the time required by organisations to report on their outcomes. Organisations can benefit if using the outcomes data collected, as part of capacity building to improve their service. The lessons learnt from the process can help inform future services and the data to collect in future.